|
|
Post by naturedude11 on Oct 16, 2010 8:50:03 GMT -5
Here's the deal. I've had Comcast for several years. I've had ups and downs, but it's been okay for the past year or so. Phone service & Internet have been flawless, cable TV...not so much.
Recently, we've had problems in my neighborhood with picture pixilation. At random times, on random channels, the picture will freeze, break up, and it's unwatchable.
From searching around the 'net, this is a problem with Comcast in some areas nationwide. The cure often involves several tech visits, rewiring and all sorts of hassle I don't have time for.
Have any of you switched from Comcast to EPB? If so, what are your thoughts and recommendations? Are any other Comcast customers dealing with pixilation issues?
|
|
|
|
Post by ssmynkint on Oct 16, 2010 9:35:42 GMT -5
Have only the rarest probly w TV blanking out maybe e/o month, but at least e/o week I'm not able to get online with Comcast cable. Situation often can be easily remedied (unplug, wait, replug) but on occasion just have to w a i t. But it seems that the EPB cable/internet bundle costs more then Comcast.
|
|
joedog
Senior Forumite
Posts: 2,830
|
Post by joedog on Oct 17, 2010 1:28:33 GMT -5
SWITCH!!!
EPB will also do all the rewiring as part of the install.
|
|
|
|
Post by Walker, Texas Ranger on Oct 17, 2010 9:31:32 GMT -5
JUst recently switched from Comcast to EPB. No comparison - EPB all the way.
|
|
Copperhead
Forumite
The Baking Bookworm
What goes around, comes around.
Posts: 1,057
|
Post by Copperhead on Oct 17, 2010 19:51:46 GMT -5
Another happy EPB customer here!
|
|
Bob
Global Moderator
Bird Geek
Posts: 7,029
|
Post by Bob on Oct 17, 2010 20:13:37 GMT -5
Comcast is not great, EPB is expensive...
I have EPB and have a BITCH of a time finding shows to watch. EPB offers a really crappy guide. (that I have found hard and online)
So instead of watching music videos I'm paying $100+ for a month I listen to pandora (at $40 a YEAR). I don't watch TV. other than music videos. Karen had 3 favorite channels. It shouldn't cost $150+ a month to have >1.5m internet and 3-5 channels.
but noooooo Im just a voter and taxpayer, screw me....
|
|
ScarlettP
Senior Forumite
Cookie Fairy
Posts: 4,856
|
Post by ScarlettP on Oct 18, 2010 22:24:34 GMT -5
EPB rocks. More channels that I like on the "Not Basic but the next one up" package. I've got it bundled with my phone and Internet service. My Internet is SO FAST that my techno-geek son is threatening to move back to town or pay EPB by the foot all the way to Harrison to get my 4.1 meg per sec download speed.
|
|
|
|
Post by Walker, Texas Ranger on Oct 18, 2010 23:17:30 GMT -5
I set up my "favorites" channel list and have never had a problem finding shows to watch.
As for "expensive", I'm paying less for EPB than I did for Comcast and with a much better package.
|
|
Scarlet&Gray
Senior Forumite
Mr. Ohio
In our honor defend we will fight to the end
Posts: 2,902
|
Post by Scarlet&Gray on Oct 18, 2010 23:40:26 GMT -5
Charter, Although At&T has fiber optic cable in Cleveland now. Charter is cheaper. Fuck EPB city owned ass rapers who are back charging customers because they fucked up,, You can have your socialism.
|
|
|
|
Post by jafomac on Oct 19, 2010 11:44:32 GMT -5
Sent in the Order for EPB with the package deal I can get rid of Comcast and AT&T. So it is going to be cheaper.
|
|
joedog
Senior Forumite
Posts: 2,830
|
Post by joedog on Oct 19, 2010 15:38:33 GMT -5
Most people who have switched from Comcast to EPB are thrilled!  Jay, I would say 85%+ are thrilled. And that may be on the CONSERVATIVE side. |
|
|
|
Post by cadillacdude1975 on Oct 19, 2010 15:39:51 GMT -5
screw plain old POTS DSL and Comcrap. EPB rocks.
|
|
Sherry
Senior Member
Posts: 674
|
Post by Sherry on Oct 20, 2010 15:10:00 GMT -5
|
|
joedog
Senior Forumite
Posts: 2,830
|
Post by joedog on Oct 20, 2010 15:46:33 GMT -5
Yea I have to begrudgingly agree with Sherry. That damn thing has gone off at 3am before and I am one of those who sleep with the TV on. Knowing the direct line to "Tier 2" (staffed 24/7) I have lodged the complaints about it at 3:05am. |
|
Bob
Global Moderator
Bird Geek
Posts: 7,029
|
Post by Bob on Oct 20, 2010 21:52:59 GMT -5
|
|
|
|
Post by rstaylor62 on Jun 10, 2011 21:45:59 GMT -5
Beware of EPB Fiber Optics Service
I switched over from Comcast a few months back, but now wish I had not! One day, all of a sudden we lost our picture! We could still hear audio, but not video. At the time figured it was the TV (46" LCD), so went to Best Buy and bought a new one. Got home, hooked it up, everything worked fine for about 10 mins. then BANG! The picture went out again! Still hear audio, but no picture! Not even the Setup Default Menu would appear! So now I called EPB because the only thing it could be causing it is the Cable Box. The repairman came out, said he never heard of that, but everything else checked out. They even checked all my electrical outlets and circuits...all normal. He took the old box and said someone would contact me after checking it out. In the mean time he gave me a new box, but I now have no TV to hook up and test it. So they came out with a test TV and everything seems ok now, BUT the problem is it seems obviouos to me that it was the box but EPB is saying that they cannot find anything wrong, so now it appears they are unwilling to reimburst me for my TV!!!!! Nice customer service, as my wife called to check on the status and the rep she was talking to hung up on her!!! Time to go back to Comcast and would warn others to watch out!!! Being that EPB Service is relatively new, this could be the tip of the Iceburg!
|
|
Ringleman#5
Forumite
The first in his family born without a tail.
Posts: 1,139
|
Post by Ringleman#5 on Jun 11, 2011 16:19:00 GMT -5
Ahem,,,,,, Bullshit!!!!!!
Sounds like you want a free television to me.
|
|
