Drive thru peeves

[ozzy87]

What are some of the things idiots do at a drive thru that blow your gasket?
At Sonic I placed my order and someone jumped in front me and took my order while I was laying on the horn and yelling at the clueless attendant he was taking my food. I had to wait while they refilled my order.
#2 If your ordering for more than the riders in the car- go inside. I don't care if your buying for Uncle Fred, Aunt Louise and 5 kids. I use the drive thru for speed, I don't want to wait 30 minutes while you empty their store room.
# 3 I don't care if you have a 100,000 watt stereo in your car. When entering the parking lot turn it down. The speaker has a hard enough time understanding my order without some fool blowing out everyones ears in the parking lot. If I had it my way I would take a sledge hammer to the offending radio and a claw hammer to the speakers.
If anyone can think of others, feel free to add to the list.

[Scarlet&Gray]

People who check their bags before pulling away. Check en before you leave the lot. lot while in line.

[Tsavodiner]

Sept 16, 2009 20:32:25 GMT -5 Scarlet&Gray said:

People who check their bags before pulling away. Check en before you leave the lot. lot while in line.

Your hurry means dick to me; show impatience and I'll EAT my food in line in front of you.

[Conservator]

Not so much the people in line, but when the drive thru doesn't give me a straw.... yeah. that pisses me off.

[BlackFox]

When the order taker starts talking about 5 seconds before they push the button so I can hear them.

[daworm]

People who check their bags before pulling away.

Obviously you've never had the guy at the drive through give you the wrong stuff. I check it there, so that if it has to be fixed, they know about it immediately. If the staff has any sense, they'll then tell me to move to a parking spot and they'll bring out the corrected order, rather than holding up the rest of the line while they fix it.

[MSwafford]

Sept 16, 2009 20:32:25 GMT -5 Scarlet&Gray said:

People who check their bags before pulling away. Check en before you leave the lot. lot while in line.

If you check your food in the parking lot and it's wrong, you're gonna have to go inside to get your order done right...which defeats the purpose of using the drive-thru in the first place.

[bhmc449]

I have to say when people order for the whole damn neighborhood in the drive through It really pisses me off.

I really hate when the cashier tries to hand your drink and change to you at the same damn time..grrrrrrrr


In general I just hate people who have complicated orders. "I want a chicken sandwich with three pickles, honey mustard on top and bbq sauce on the bottom" blah blah blah.....

[LimitedRecourse]

Not getting napkins...nothing is more irritating.

[ozzy87]

3 orders of fries and receive 4 ketchup packets. Having to ask for a receipt.

[TNBear]

Just think of all the money that could be saved on blood pressure medication and gasoline if you just went inside. Except for tsavodiner, you and your attitude are welcome to stay out in the car.

[Scarlet&Gray]

Your hurry means dick to me

Nothing that a tire Iron thru your windshield won't fix. If that don't work I'll promptly stomp a mud hole in your spineless back.

[Justin Thyme]

There's nothing worse than drive-thru rage.

[dj91753]

no spoon or fork with your salad or chili.

[Tsavodiner]

Sept 17, 2009 20:54:59 GMT -5 Scarlet&Gray said:

Your hurry means dick to me

Nothing that a tire Iron thru your windshield won't fix. If that don't work I'll promptly stomp a mud hole in your spineless back.

You have truly lost any sense you may have started out with.

What's worse, I BELIEVE you would attempt to undertake such a foolhardy quest. And I use 'undertake' with reason.

Get some help; you've gone WAY past "f*ck with folks on the 'Net".

[Tookie]

you've gone WAY past "f*ck with folks on the 'Net".

Thank you, sir.

Now, my peeve is please tell me when I order something if it needs to be cooked. Don't tell me after I pay to go park by the children's gym and it will be brought out to me in ten minutes. The only reason I'm going through the drive thru is because I am in a hurry or I wouldn't be going through it at all.

[Police Moderator]

People who must open the door because their window does not work. Then they realize that they cannot get the food through the space 'cause they pulled too close.

[exccinsider]

I hate at Taco Bell where the order takers says "Hi how are you?", then I say "just fine", and then we just sit there. At that point I can only assume that they are listening to me. How about "welcome to taco bell, may I take your order?" That's how every other fast food place does it!

[vanstheman]

This is more "fast food" related,but also includes "drive-thru".Employee's standing at the entrance smoking,and then walking back in going straight to their work station---making my order,bagging my order..handing me my change.
Taco Bell's the worst...I sure you don't get hired unless you are a smoker.Next time you are walking into an fast food establishment watch and see if they wash their hands before handling your food...if not,ask for management.This practice is beyond gross and needs to be stopped.

[Bryan Stone]

insider: you must be talking about the Taco Bell on S. Broad

I thought the same thing

I stay away from fast food for the most part but I do "have" to run thru somewhere from time to time. But I say complaining about getting bad service from idiots @ a fast food joint is like complaining that a rainy day sucks.

yeah! we know

[HonorH957]

The one thing that irritates me the most is when I place my order, I always end by saying, That is All. Then the idiot on the other end asks if I want to add fries or dessert, or something else to my order. What part of THAT IS ALL don't they understand??

[vanstheman]

Good Afternoon..would you like to try our new "shit in a bun"?
no,I'd like a #3 with a dr.pepper

Would you like to upsize to a large or extra large?
no

Would like to try our new apple cobbler?
no

Is the order on the window correct?
no

What's wrong with it?
I can't see it.

Oh
What do we do now?

I guess pull forward.
ok--see you in 5 seconds.

That'll be $6.74
I ordered the # 3---should be around $5.74.

(checks bag)uhhh...could you pull forward.
sure,

(5 min. later)....here's your order.
that's not a dr.pepper

did you order a diet coke?
no

could you pull up a little further.
I'll be in the street.

[RuneDeer]

Drive-thru stupids are par for the course as far as I'm concerned. But the one time I absolutely lost it was en route to a job interview, went through McDonald's, needing nothing more than a bottle of water. I asked for it, the tool at the microphone said "No, we don't have that." Knowing she was full of it, I parked, went in, asked for my water, and got it, just as Drive-thru Einstein sneaked off to the back of the store to hide. She KNEW who I was and why I was up there at the counter. I was not a happy camper and by the time I was done, the employees were praying I'd never set foot in there again. Their prayers were answered, because I didn't!

[TNBear]

The only drive through I use is at my bank. The lovely and efficient young lady at the Regions on Hixson Pike by Highland Plaza takes excellent care of me and I'm usually on my way on less than two minutes.

As for fast "food". The crap that comes out of that window may kill you quicker and surer than cigarettes.

[Jay]

Sept 18, 2009 14:49:10 GMT -5 vanstheman said:

Good Afternoon..would you like to try our new "shit in a bun"?
no,I'd like a #3 with a dr.pepper

Would you like to upsize to a large or extra large?
no

Would like to try our new apple cobbler?
no

Is the order on the window correct?
no

What's wrong with it?
I can't see it.

Oh
What do we do now?

I guess pull forward.
ok--see you in 5 seconds.

That'll be $6.74
I ordered the # 3---should be around $5.74.

(checks bag)uhhh...could you pull forward.
sure,

(5 min. later)....here's your order.
that's not a dr.pepper

did you order a diet coke?
no

could you pull up a little further.
I'll be in the street.

heheheh

[cadillacdude1975]

you all want the skinny on the deal with the drive thru windows? i used to be an assistant manager for Krystal, and i have dealt with this kind of rage many many times. here is a small explanation
of what goes on behind that glass, before you ever pull in that lot for some food.

life is about money. period. bonus packages of the store managers are based off many factors, including but not limited to ketchup or salt or sugar. 99% of all fast food windows have a sticker that clearly states condiments upon request. so, if you do not ask for said ketchup or mustard or salt packets, you get nothing. those items are called non sellables. other non sellables include toilet paper, jelly packets, napkins, dish soap, garbage bags, floor cleaner, mops and brooms and trash cans, sugar, salt, ketchup, straws, etc etc are non recoverable items. those items come out of the P&Ls for the month, and that is directly factored in to the sales/loss percentage for the week.

i could get in to a detailed discussion over the calculations of the numbers, but for the most of the readers here, it would be useless rambling.

"#3, large, with a coke, and that is all." that is a plain and simple order. shut your mouth, ring it up and move on to the next customer. that is how it is supposed to be done, BUT like i said, money makes the world go around, upselling or suggestive selling is a required part of each cashiers job. if they do not do that, they will most likely get in trouble, as that is a part of performing the cashiers job. is it annoying? yes it is, but who gives a shit if you get mad for 15 seconds, you will still probably pay for your food and go on about your business. they win, you still bought the food, and the money goes in the register.

ever see the cashiers at krystal who wear those god awful yellow shirts? they have proven to be the best in that store at the cashier position, and they are the highest paid employees on the clock. some of them are making 10+ bucks an hour.

next time you deal with one of these situations, take a minute to stop and think that they are not asking you to buy that apple pie just to be a smart ass, they have to do it or they risk getting a write up for not performing the job.

now that i have covered that portion, here is the everyday facts to some real complaints.

not giving napkins is usually an accident, but i have seen some people get really hateful with the cashier, and that is the final fuck you without really saying fuck you. same thing goes for no straw, or a fork with your chili.

it took me working in that environment to fully understand what goes on, so the next time your job pisses you off as you are on your way to lunch, dont let your bad work day ruin someone else's work day.

Kharma is a bitch.

[Justin Thyme]

dont let your bad work day ruin someone else's work day.

I don't. I'm pleasant as I can be and if service isn't what I expect it to be I don't complain, I just don't go back. There is one Burger King close to my house that I won't go to regardless of how hungry I am. I've given them second, third and fourth chances and they just don't put napkins in the bag at the drive-thru. Add on top of that either something missing or the wrong item and they've just shown me that I can't get what I want there so I'm not going back. I've never been rude, I've never complained I just don't go back. Let them wonder why business is down. There are many more people like me out there that aren't rude, don't complain and don't go back. In fact, for every person that does have a legitimate complaint and voices it, even if done so rudely, there are probably ten that are just like me.

Pet peeves at the drive through are not getting napkins, not being told what my total is until I get to the window, no garbage can available to put the straw paper in or to throw away the last drink cup that is still in my cup holder and my order being wrong. Those are things the store can control, I don't blame the store for the car that goes to the drive-thru to make five separate orders in five separate bags on five separate checks.

When I pull up to a long line at the drive-thru I park and go inside to order unless I see a crowded lobby, then I go somewhere else.

[vanstheman]

I can assure my little scenario had no "rage" in it.Certainly,I understand that drive-thru employee is not trying to be a "smart-ass" when asking if I want a cobbler---WE GET IT (oops a lil rage there)..each customer needs to be "squeezed" for a little extra..no problem.
I'm not a big fast food eater,maybe twice a month---but it's all about service with me...friendly,efficient,hot food,cold drinks...in and out.
The one thing I detest,like I said before,are employees smoking at the entrance doors...and worse when they go right back to their work stations.I even see managers doing this....horrendous.

[Scarlet&Gray]

You know why McDonalds wants you to upgrade to the lard ass size. 67% profit.

[Tsavodiner]

Sept 22, 2009 20:16:29 GMT -5 vanstheman said:

lovely...methinks if I'd written that,I'd have a private and open reprimand...but I guess your use to that in your regular job.

Hell, Van, this started over in General, and got moved here sometime after WWJD lost his freakin' mind.

I figured if he can offer to whip my ass, I could surmise you might--well, you know.

I also sense JustinThyme's patience is running low, so, Sayonara!

[ps: don't be such a sob sister]