After 15+ Years, I've Had It

[Kordax]

Chattanooga Online has frazzled my last tolerant nerve when it comes to core level customer service. Can anyone recommend a quality internet provider with reliable email service & quality technical support personnel for business volume purposes?

[Longshot! [ Saint ]]

Holy CRAP, they are still in operation? Based on those same statements from 11 years ago I left them for dead late in the Clinton era (may it RIP).

I'm apparently the only satisfied Comcast Customer alive so I have no constructive offers for you, but I appreciate the freakish update on Chattanooga Online.

[Bob]

It might be good to move to a separate service then get comcast/epb/etc and when they make you mad switch, nobody will notice as your email (on a separate service) won't be affected.

[daworm]

Hehe, CDC finally cut off my email address there a few weeks ago. They quit billing me the $9 a month to maintain it years ago.

[Justin Thyme]

Everyone I had any relationship with at COL left a few years ago. Mike sold out his interest to Debbie and she sold out a while back. The same with CDC. American Internet and Communications might be a good place to look.

[LimitedRecourse]

NetZero.

[emanon]

I really like my comcast internet. Good speed, never have an issue.

[joedog]

Going from COL to EPB, which I praise to the highest heights, will be like trading in your old Chevy Vega for a new 2010 Camaro

[ohwell]

Charter SUCKS big time.

[ScarlettP]

I had a Vega. People used to laugh at me at traffic lights.

Thanks for bringing up that trauma.

[joedog]

Nov 12, 2009 6:37:12 GMT -5 ScarlettP said:

I had a Vega. People used to laugh at me at traffic lights.

Thanks for bringing up that trauma.

Kor,
I rest my case.

[pictureman]

I don't know why I should feel guilty about admitting this, but I'm OK with Comcast. True, when it rains it gets a little fuzzy, but that may be due to my collie chewing on the outside cable.
And, the service has...uh...gone out a time or two, but these occasions, too, have been self-inflicted based primarily upon my not paying the bill on time.
Otherwise, not a lot of problems.
My biggest gripe is calling them just before a scheduled disconnect, and have them agree that paying the bill a couple of days later is OK, only to have them cut the service anyway. Customer service is among the worst of any utility I've ever dealt with.
I have a few channels of television and high-speed Internet, both for about $70 a month. EPB rates appear to be about the same.

Never had a Vega, but I owned a new 1977 Pinto station wagon.

[ScarlettP]

Nov 12, 2009 18:50:42 GMT -5 pictureman said:

I owned a new 1977 Pinto station wagon.

Bless your heart.

[gridbug]

Nov 12, 2009 6:37:12 GMT -5 ScarlettP said:

I had a Vega. People used to laugh at me at traffic lights.

Thanks for bringing up that trauma.

Put a corpse in the passenger seat - they stop laughing then

[Jay]

I use comcast for my tv and internet and I'm happy w/ 'em. I can only think of maybe two or three times in the last five years that they've been down.. I'm not sure how their business service is though..

I don't ever use my ISP's email service. I don't want to be tied to an ISP just to keep my email.. I have yahoo and gmail email accounts.

[RuneDeer]

I'm waiting semi-patiently for EPB to find its way to our neighborhood. Currently using AT&T DSL, but do not recommend it. When it was BellSouth they offered me a terrific deal, complete with real cash back, a HUGE gift card to Dell, and reasonable rates. I guess the rates are still OK, but DSL really is slower than cable, it quits ah lot, and their e-mail has migrated over to Yahoo, so while most of my mail is already on Yahoo, when I want to login to AT&T I have to type the entire address with the @ and everything else. Whatta pain.

[Deleted]

> when I want to login to AT&T I have to type the entire address with the @ and everything else. Whatta pain.

So why "login to AT&T" if it's such a pain?

I use Outlook 2003 for e-mail and don't have to use AT&T's webmail at all.

[Walker, Texas Ranger]

American Internet and Communications might be a good place to look.

Local company, phones answered by real people, competitive prices, excellent tech support.

[NewsShooter]

I, too, am a Comcast user and happy with the service. Knock wood, I haven't lost service once since I've had it. The only interruption I've had is my POS wireless router.

[RuneDeer]

Nov 22, 2009 7:24:16 GMT -5 @yodanbr2 said:

So why "login to AT&T" if it's such a pain?

Excellent question. I've been trying for months to wean certain relatives off that e-mail address. But as long as I have AT&T as an ISP, the e-mail address will remain available. So I have to check it every now & then, and each time, get a reminder of why EPB can't get to my block too soon.

[Justin Thyme]

Runedeer can you not set the address up to auto-forward to another address?

[ScarlettP]

EPB is now in my area!

I'm looking into doing the package deal. The only thing I will miss is the service I got from Americainter.net. Great bunch of folks.

[Jay]

Nov 24, 2009 8:04:14 GMT -5 ScarlettP said:

EPB is now in my area!

Lucky!!!

[joedog]

Nov 24, 2009 8:04:14 GMT -5 ScarlettP said:

EPB is now in my area!

I'm looking into doing the package deal. The only thing I will miss is the service I got from Americainter.net. Great bunch of folks.

You will get the service from EPB.
And speed like you have never seen and in your "game" you my be accused of cheating it will be so fast.

Plus you get one of those neat yard signs too.....